Reference

How We Handle Your Privacy

We collect and protect the information tied to your account, payment records and site activity. When you deposit through bKash, Nagad or Rocket, process a withdrawal or browse the lobby, we record what's needed to keep your account secure and meet legal requirements in…

Account & wallet dataPayment transaction logsDevice & browser signalsSupport conversation recordsCookie & session tracking
super baje How We Handle Your Privacy
DATA SAFEGUARDS

How We Protect What We Collect

We encrypt payment data in transit using SSL, store wallet identifiers in hashed form and restrict database access to operations staff who need it for verification and compliance work. Session cookies track your login state and lobby preferences; you can clear them through browser settings, though that will log you out and reset language and display choices.

Encryption

All bKash, Nagad and Rocket transaction data moves over HTTPS, and payment identifiers are hashed before storage. We do not log your wallet PIN or password; those stay with the payment provider and are never sent to our servers.

Cookie Use

Session cookies keep you logged in as you switch between slots, live tables and the sportsbook. Analytics cookies measure page load times and feature usage to improve site performance. You can block third-party cookies in browser settings without breaking core account functions.

Access Control

Only support agents handling withdrawal verification and compliance officers reviewing account activity can view your personal details. Access logs are audited monthly, and staff accounts require two-factor authentication to reach the database.

Retention Policy

Active account records remain accessible while you use the platform. Closed accounts are archived for the period required by regional financial and gaming regulations, then purged. Transaction logs tied to legal holds are retained until the authority releases the case.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review the information we hold, correct an error in your profile or request account closure and data deletion, contact our support team through live chat or email. We'll confirm your identity using the phone number or wallet account tied to your registration, then process requests within the timeframe required by applicable data-protection rules.

Live Chat Open the chat widget in the account dashboard and ask for data access, correction or deletion. Our team will verify your identity using your registered phone number and process the request during the same session or within one business day.
Email Support Send your request to the support address shown in account settings. Include your username and registered mobile number so we can confirm ownership, then allow up to three business days for a response and initial data review.
Account Settings Log in and navigate to privacy controls under account settings to download a copy of your transaction history, update contact details or close your account. Closure triggers a data-retention countdown according to regional legal requirements.

Privacy Policy FAQ

We ask for your mobile number, a username and a password during sign-up. When you make your first deposit or request a withdrawal, we collect identity documents and payment-account details to verify ownership and comply with financial regulations in supported regions.

We log the payment method, amount and timestamp to match deposits to your account wallet, process withdrawals and generate transaction history. Payment identifiers are stored in encrypted form and shared only with the processor handling the transfer.

Yes. Contact support via live chat or email and request a data export. We'll confirm your identity using your registered phone number, then send a file containing account details, transaction logs and support conversations within three business days.

We share data with payment processors to clear deposits, game providers to load your session and hosting infrastructure to deliver the site. We do not sell personal information to advertisers, data brokers or marketing platforms outside our service ecosystem.

Log in, go to account settings and select close account, or ask support to process closure for you. We archive closed accounts for the legally required retention period, then purge personal details and transaction records once that window expires.

Session cookies keep you logged in; preference cookies remember language and display settings; analytics cookies track page performance. You can block or delete cookies through browser settings, though that will log you out and reset saved preferences.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.